Privacy Policy

At Mondy, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address, billing address, delivery address, and telephone numbers.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: IP address, login data, browser type and version, time zone setting, and location.
  • Usage Data: Information about how you use our website, products, and services.

2. How We Collect Your Data

We collect data through:

  • Direct Interactions: When you create an account, fill out forms, or correspond with us by post, phone, or email.
  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns using cookies and similar technologies.

3. Purpose of Data Processing

  • Mondy processes your personal information for the following purposes:
  • To process and deliver your orders.
  • To manage our relationship with you (e.g., notifying you about changes to our terms).
  • To improve our website, services, and customer experience.
  • To comply with legal or regulatory obligations under Philippine law.
  • Marketing: With your express consent, we may send you promotional materials. You may opt-out at any time.

4. Data Disclosure and Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party partners who provide IT, payment processing, and delivery services (e.g., GCash, Maya, or local couriers).
  • Government Authorities: When required by law, such as for tax reporting to the Bureau of Internal Revenue (BIR).
  • Professional Advisers: Lawyers, auditors, or insurers as necessary.

5. Data Security

We have implemented appropriate organizational, physical, and technical security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business "need to know."

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights under the Data Privacy Act

As a data subject in the Philippines, you have the following rights:

  • Right to be Informed: To know whether your personal data is being processed.
  • Right to Access: To demand reasonable access to your personal data.
  • Right to Object: To object to the processing of your data.
  • Right to Erasure or Blocking: To suspend, withdraw, or order the removal of your personal data from our system.
  • Right to Rectification: To dispute and have errors in your personal data corrected.
  • Right to Data Portability: To obtain a copy of your data in an electronic or structured format.
  • Right to Damages: To be indemnified for any damages sustained due to inaccurate, incomplete, outdated, or unauthorized use of personal data.

8. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us at:

Mondy Email: mondymanila@gmail.com